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Appreciative inquiry
Appreciative Inquiry is a strategy for intentional change that identifies the best of ‘what is’ to pursue dreams and possibilities of ‘what could be’; a cooperative search for strengths, passions and life-giving forces that are found within every system that hold potential for inspired, positive change. (Cooperrider & Srivastva, 1987)
http://appreciativeinquiry.case.edu/
Assumptions
• In every community something works
• What we focus on becomes our reality
• Reality is created in the moment – there is more than one reality
• The act of asking questions influences the community in some way
• People have more confidence and comfort to journey to the future when they carry forward parts of the past
• If we carry forward parts of the past, they should be what is best
• It is important to value differences
• The language we use creates our reality
| Problem solving | Appreciative inquiry |
| “Felt Need” Identification of the Problem |
Appreciating and valuing the best of “what is” |
| Analysis of causes | Envisioning “what might be” |
| Analysis of possible solutions | Dialoguing “What should be” Innovating “What will be |
| Basic Assumption: An organization is a problem to be solved. |
Basic Assumption: An organization is a mystery to be embraced. |
General Flow of an Appreciative Inquiry process:
Appreciative inquiry can be done as a longer structured process going through phases of
o DISCOVER: identifying organisational processes that work well.
o DREAM: envisioning processes that would work well in the future.
o DESIGN: Planning and prioritising those processes.
o DELIVER: implementing the proposed design.
The basic idea is to build organizations around what works, rather than trying to fix what doesn't.
At the center is a positive topic choice – how we ask even the first question contains the seeds of change we are looking to enact.
Appreciative Inquiry can also be used as a way of opening a meeting or conversation by identifying what already works. What do you value most about your self/work/organization?
What is Appreciative Inquiry Good For?
Appreciative Inquiry is useful when a different perspective is needed, or when we wish to begin a new process with a fresh, positive vantage point. It can help move a group that is stuck in “what is” toward “what could be”. Appreciative Inquiry can be used with individuals, partners, small groups, or large organizations.
Materials Needed:
Varies depending on how the methodology is used.
Resources:
Cooperrider, David and Srivastva (2000)
Appreciative Inquiry: Rethinking Human Organization Toward a Positive Theory of Change
http://appreciativeinquiry.case.edu/
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